One of the most important factors in Customer Support is team composition. The size of your team will depend on the industry and products that you sell, so you should start by identifying the needs of your customers. You may want to hire experts in specific areas or specialize in certain areas. Ensure that your team has a solid foundation of experience and is able to meet the needs of your customers. Below are some tips for team formation. The following are some steps that your Customer Support team should…
Read MoreCreating a Customer Support Team
