The Role of Sales Operations in Managing and Monetizing Hybrid SaaS and Service Bundles

Let’s be honest. The old playbook is fraying at the edges. Customers today don’t just want software in a box—or a cloud, for that matter. They want outcomes. They want the tool and the expertise to wield it. That’s why the hybrid bundle—part SaaS subscription, part professional service—isn’t just a trend. It’s the new core offering for so many B2B companies. But here’s the deal: selling and managing these bundles is messy. It’s like running a restaurant that’s also a cooking school. You’re managing ingredients (the software) and live instruction…

Read More