Car sales is an ever-evolving industry; at its center lies annual motor vehicle sales figures which serve as an indicator of consumer demand, the economy’s state and automakers’ adapted strategies. When selling cars, patience must be extended to customers known as tire kickers. Such customers can occupy valuable selling time that would otherwise go to buyers who are ready to purchase. Customer Service Representative Customer service representatives are responsible for greeting customers, recognizing their needs and offering assistance throughout the car sales process. In addition, customer service reps conduct research…
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